Food, Drink & Entertainment Insurance

Finding the right product for your insurance in the Food, Drink & Entertainment Industry is essential, This page has been created in order to increase your confidence in selecting your insurance.

We have the long standing relationships with many major domestic and international insurance markets that underpin high performance, cost-effective and focused risk management.

What We Offer:

Green TickDedicated Account Advisor

Green TickFree Current Insurance Audit

Green TickMarket Review Price Analysis

Green TickOptional Covers Available

Green TickOur Policies are written by the Top UK Insurer’s

Green TickProtecting Future’s for Over 25 Years


Here you look through all the risks and protections trading in the Food, Drink & Entertainment sector you will doubtless need be aware of or at least have some basic information.

What's Typically Covered in Food, Drink & Entertainment Insurance

Green TickBuildings Insurance

Green TickContents Insurance

Green TickLegal Expenses

Green TickTerrorism

Green TickMoney in Safe

Green TickBusiness Interruption

Green TickEmployers Liability

Green TickSubsidence 

Green TickGoods in Transit

Green TickMoney on Premises

Green TickPublic & Products Liability

Green TickBook Debts/ Accounts Receivable 

Green TickLoss of Rent Receivable 

Green TickBuildings Cover

Green TickTenants Improvements

What Insurances for Food, Drink & Entertainment Insurance?

A brief snapshot of the core of policies that make up a well rounded Business Insurance Policy

Property Insurance protects your business property (e.g., youroffice building and its contents). When insured property is damaged in a covered event, the policy pays to repair or replace it (up to the stated limits).

A property insurance policy will routinely include some or all of the following perils:

Fire, Lightning, Explosion, Aircraft, Riot and Civil Commotion, Malicious Damage, Earthquake, Storm, Tempest and Flood, Burst Pipes, Sprinkler Leakage, Impact, Subsidence, Subterranean Fire, Spontaneous Combustion, Theft (Forcible Entry).

In addition to these covers, you can choose to extend your policy to include Accidental Damage, Read More on Commercial Property Insurance

Business Interruption Insurance is also known as Loss of Profit or Consequential Loss cover and is pivotal to the future of a business if serious physical damage occurs which is covered by the underlying material damage perils.

It is almost impossible to overestimate how vitally important this form of cover is to the future of your business: it is an important component of your future and should be carefully thought about and planned.

Key Points

Designed to put your business back to the same position you were, before your loss

The cover is concerned with paying for the consequences of the physical damage loss and enables the insured to recover loss of gross profit due to a reduction in turnover and reasonable additional expenditure incurred in minimising a reduction in turnover – like overtime, for example.

Different forms of cover are available, depending on the nature of the business. Gross Profit is suitable for most industrial and manufacturing businesses, but others, where turnover is generated ‘away’ from the premises, or where the business is not dependent upon a fixed site may be suitable for ‘Increased Cost of Working’ cover – i.e. the cost of keeping the business trading whilst temporarily disrupted – like alternative accommodation. Read more on Business Interruption Insurance

Public Liability Insurance

A Public Liability Insurance policy covers the insured’s legal liability to compensate third parties for personal injury, loss of or damage to property. Primarily, the policy covers risks damage to property. Primarily, the policy covers risks relating to the premises and activities of the business. Unlike Employers Liability, this type of cover is not compulsory but is well advised. It is often a pre-requisite in trading with other organisations. Read more on Public Liability Insurance.

Product Liability

The Insured is indemnified against legal liability to pay damages and claimants costs, in respect of accidental bodily injury and accidental damage to material property, occurring during the period of insurance and caused by or arising out of Products supplied in connection with the business.
This means not only goods but also packaging, containers and labels.

The supply situation embraces: sale, supply, delivery, alteration, testing and storage. The Business Description in the policy should take account of any discontinued goods, for which a run-off liability may exist.

Cover is for injury or damage, (failure to perform is not included).

No defect in the product is required, so the harmful effect can come about in a number of ways, (e.g. misleading instructions as to use). Read More on Product Liability.

Employers liability insurance is a legal requirement…

It covers compensation claims made by your staff for injury, illness or damage caused by their work

Accordion Content

Keeping your claims low and your premiums lower.

Doing it right is more important than making it cheaper, but we make it cheaper because we do it right.

Bob Hannah Cert A.C.I.I

Additional Cover Options

While not part of the core insurances you might think of their is by no means a limit to the types of insurances and protections you can secure in order to protect your financial investment, the additional options below are very important when it comes to thinking about your business from an objective point of view.

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Factors in Food, Drink Insurance Costs

In order to be able to understand how your business is viewed from an insurance point or view a quick scan of the key factors below will help you build a picture of how your business and it’s practices can work towards reducing your insurance premium by having good management practices within your business.

You can find a greatly adaptive resource for working to improve safety from the Health & Safety Executive Website Here.

Here we have compiled a list of questions to give you an objective view of your business and how it might been viewed by an insurance broker or the insurance market as a whole, if you wish more in depth knowledge please don’t hesitate to give us a call.
Do you have a documented Risk Management practice in place?

Is there a clear hierarchy structure to your business which would see you through a disaster if a member of management was hit by a bus?

Does your business have a continuity plan for disaster or problems your business could potentially face?

How is your property constructed?
Is your property in a Flood Area?

Is your machinery and portable devices tested within an adequate maintenance plan?

Do you store chemicals or hazardous materials on site?

Does your property have an alarm, secure doors, smoker detectors?

The cooking area is it clear of combustible materials?

How does your heating system affect the environment, are any standing, Are combustible materials near hot air flows?

Does your site have a sprinkler system, Fire Suppression system, is it remotely linked?

What cleaning systems are in place to ensure a good maintenance level fro Fryer’s, Range’s, Ducting & Extraction systems?

Does your premises have Fire Proof Doors, Fire Break Wall’s and Shutter’s etc.?

Making it Cheaper, By Doing it Right™

Submit a message with any questions you have about Food, Drink Entertainment Insurance below:

Insurance Peculiarities For Food, Drink & Entertainment Insurance

Licensed & Non Licensed Premises

When owning licensed or non-licensed premises the possibility of accidents and injury’s occurring increase for a multitude of reasons. People and alcohol can cause a wide variety of problems:

  • Assaults
  • Theft
  • Illness
  • Injury

Everyday risks can also be associated with natural causes which could result in your business temporarily incapable of operating. In these types of situations, your staff could potentially hold you legally accountable which a court of law may also agree.

In other situations, you could have suffered serious stock losses as well as a loss of income.

Jackie Sheridan

Keeping your claims low and your premiums lower.

Doing it right is more important than making it cheaper, but we make it cheaper because we do it right.

Jackie Sheridan Cert C.I.I

Trade Breakdown

Restaurant Fall Insurance Claim Example

Person walking up ramp at restaurant which was not well lit or marked, the claimant fell causing bodily injury. The carrier paid £50,000.

Restaurant Slip Insurance Claim Example

Lady came to home and she slipped on balcony which fractured her wrist and caused injury to her leg. The resulting bodily injury claim was £30,000.

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Insurance Protections Expanded

Extraction and Ductwork Cleaning

You can read about the cleaning standards required by Legislation in B&ES Association TR19 ‘Guide to Good

Kitchen Extraction Cleaning Intervals

Intervals between regular specialist cleans depend on usage. These are minimum recommended intervals according to the HVCA’s TR/19 best practice guidance

1) Grease extract systems MUST be regularly inspected and cleaned to remove any fire hazards.

2) Health & Safety Executive, BSRIA and FPA Insurance ALL stipulate that kitchen extract systems should be kept clean to minimise fire risks.

A new table provides clearer guidance to assist in assessing the requirements for cleaning particularly where cooking methods produce high volumes of airborne grease contaminants.


ExampleUp to 6 hrs per day6 to 12 hrs12 to 16 hrs16 + hrsMax inspection interval
No significant production of grease12 months12 months6 months6 months6 months
Moderate production of grease laden aerosols during normal daily food production12 months6 months4 months3 months6 months
Heavy , significant production of grease during normal food production6 months3 months3 months2 months6 months

Read more about this in an article by Richard Norman, Chairman of the ventilation hygiene branch of B&ES

On The Morning After the Fire…. Additional Material produced by The Business Insurance Bureau

“On the morning after the fire, neither you nor I, the loss adjuster, your insurers, the fire officer, the health & safety executive, the police, your bankers, suppliers, customers and staff – no one, in fact, will give a toss about how much you paid for your insurance.

They’ll all be taking statements, looking for bits of paper, and asking questions, but not about your premium.

Our obsession with ‘the premium’ and how cheap it can be, obscures what’s really important. What’s really important are the four, great, indisputably ugly truths about business insurance. Read More

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Income Protection is designed to provide income during periods of long term incapacity.

Cover can be arranged on an individual basis or employers can arrange a group policy to benefit their employees.
Benefits are paid monthly and limited to an agreed percentage of annual salary. Any salary continuing to be paid and state benefits are deducted from these payments.

The policy would come into effect following a ‘deferred period’ chosen by the policyholder at inception, usually 4, 13, 26 or 52 weeks. Payments would continue until the individual/employees full return to work, death or expected retirement date. The definition of disability can vary from being totally unable, through sickness or accident, to follow their stated occupation to being totally unable to follow any remunerative occupation whatsoever and care should be taken when choosing a contract and all implications must be fully considered.

As with any policy there are restrictions and exclusions which will be detailed in your policy document. The most common ones would include Pre Existing Conditions, Self Injury, Drugs & Alcohol, Pregnancy and Aids.

Naturally, the policy will also require that the individual is in employment immediately before the onset of the illness. Premiums vary depending on the levels of cover required but factors would include Age, Sex, Occupation, Medical History and Hazardous Pastimes.

Read more in Income Protection Insurance

The Insured is indemnified against legal liability to pay damages and claimants costs, in respect of accidental bodily injury and accidental damage to material property, occurring during the period of insurance and caused by or arising out of Products supplied in connection with the business.
This means not only goods but also packaging, containers and labels.

The supply situation embraces: sale, supply, delivery, alteration, testing and storage. The Business Description in the policy should take account of any discontinued goods, for which a run-off liability may exist.

Cover is for injury or damage, (failure to perform is not included).

No defect in the product is required, so the harmful effect can come about in a number of ways, (e.g. misleading instructions as to use). Read More on Product Liability.

Over the last ten years there has been significant changes to legislation in terms of licensing and in the sale of alcohol, making sure your business has the ability to trade regardless of personal positions is the only sure way to continuously operate and keep trading.

Should your premises lose it license for the sale of alcohol this could be a devastating blow to your income and reputation, as such we have vast experience in being able to cater for your specific needs.

Review the Licensing Laws within the United Kingdom

You can look at the Government’s own website here which provides detail on the legislation Read More

Licensable Activities

All businesses and organisations that undertake licensable activities on a permanent basis must have a premises licence from their local authority.

Sale or supply of alcohol

The sale by retail of alcohol and the supply of alcohol by or on behalf of a club are both licensable activities.

Regulated entertainment

Regulated entertainment is broadly defined as any entertainment that takes place in the presence of an audience (whether members of the public or a club), or otherwise for profit, and the premises have the purpose of providing the entertaining concerned. It may include: 

  • a performance of a play
  • an exhibition of a film
  • an indoor sporting event
  • a boxing or wrestling entertainment
  • a performance of live music
  • playing of recorded music
  • a performance of dance

You can read information on whether you need approval to put on certain types of regulated entertainment

For further information, see Schedule 1 to the Licensing Act 2003.

Late night refreshment

Late night refreshment is the sale of hot food or drink to the public to consume off or on the premises) between 11pm and 5am. For further information, see Schedule 2 to the Licensing Act 2003.

Mandatory licensing conditions

The Licensing Act 2003 (Mandatory Conditions) order 2014 banned the sale of alcohol below the cost of duty plus VAT.

The remaining mandatory conditions are set out in the Licensing Act 2003 (Mandatory Licensing Conditions) (Amendment) Order 2014:

  • a ban on irresponsible promotions
  • mandatory provision of free potable (drinking) water
  • adoption of an age verification policy
  • the mandatory provision of smaller measures

For further information on these conditions, please see the guidance on mandatory licensing conditions.

Early morning restriction orders

Early morning alcohol restriction orders (EMRO) enable a licensing authority to prohibit the sale of alcohol for a specified time between the hours of 12am and 6am in the whole or part of its area, if it is satisfied that this would be appropriate for the promotion of the licensing objectives.

EMROs are designed to address recurring problems such as:

  • high levels of alcohol-related crime and disorder in specific areas at specific times
  • serious public nuisance
  • other instances of alcohol-related antisocial behaviour which are not directly attributable to specific premises

You can find the form for a licensing authority to make an EMRO, along with the form to make representations about a proposed EMRO, on the EMRO forms page.

With Stock Cover insurance for your Stored Goods on site you can cover your stock just as much as your tools and machinery, after all should you lose your stock you might be facing serious cash-flow issues or as can happen you find your stock can be damaged or even stolen from your premises.

We have a policy to ensure that when the theft, weather damage or just simple accidental damage can be covered and not leave you wide open to a whole host of issues for your business to face.

With our Stock Cover Insurance which is included in many packages we aim to remove the uncertainty that comes with keeping your goods on site until it is ready to be shipped out and delivered.

Should the forklift make a miscalculation when unloading or loading you might find it all lost, a robbery the night before and it can all be destroyed.

Why not have a look in the drop down below where we have compiled our own material which explains cyber crime dangers in the real world with examples and personal experiences.

On The Night All Yoru Data & Money Are Stolen…

“This digital kid has just hacked your data, emptied your bank account and gained access to your systems, Cybercrime…”

The lack of footprints and fingerprints is disconcerting. All you know is your business is in deep trouble and you need help – now! There are client custody issues, data protection fines, business interruption, the loss of money and data – and of course, reputational damage.

There are many more questions than answers, but the most important one is, “how do we get through this?” Insurance. Read More

Food Production & Importation

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Keeping your claims low and your premiums lower.

Doing it right is more important than making it cheaper, but we make it cheaper because we do it right.

Callum Rugg, Claims Handler

Third Party Contractors & Staff

Door Supervisor’s are an addition to a large portion of the Food, Drink & Entertainment sector at evenings and over the weekend’s, they play a large part in ensuring the safety of people, assets and property throughout the country.

Having Door Stewards working in your establishment may be a condition applied by the local authority or communites and police to ensure a safe public area.

What Insurance’s should a Door Supervisor Consider and Why?

Green TickPublic Liability Insurance, For obvious reasons, being required at times to use a physical element to ensure efficient trading

Green TickBusiness Equipment would also be advisable as the use of Communication devices and security equipment can be costly and reduce effectiveness when not available

Green TickCompensation/ Loss of earnings for Injuries if occurring while working in an employed capacity

Green TickLife Insurance should the worst case happen, not a topic we like to speak about but one certainly worth arranging just incase

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Common Food, Drink Insurance Issues

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Health & Safety

Health & Safety can be…

Increasing Safety and Pro-Active claims mitigation tips

Green TickInstalling Banister’s, Handrails in exits 

Green TickClear Lighting throughout

Green TickTray’s / Hot food carrying tools

Green TickNon Slip Floors in risk area’s

Green Tick      Keep hot food transportation area clear and tidy to reduce accidents

Green TickMake sure stairways and passageways are kept clear and clean to reduce fall’s

Green TickHave windowed kitchen entry door no blind entry/exit

Here we should talk about some of the most common issues which present themselves when thinking about your insurances in this sector.

Almost 40% of self-reported non-fatal injuries to workers over the period 2014/15-2016/17 were accounted for by just two different accident kinds;

  • handling, lifting or carrying accidents (20% of total, estimated 122,000 cases per year)
  • slip trip or fall accidents (18% of total, estimated 111,000 cases per year)

In contrast these accounted for only 2% of fatal injuries to workers over the period 2012/13 – 2016/17.

Falls from a height, the most common cause of fatal injury to workers over the last five years, accounted for just 7% of self-reported non-fatal injuries over the period 2014/15-2016/17 (estimated 43,000 cases per year).

Manual handling accounted for 122,000 

In 2016/17, the FSA and FSS were notified of and investigated 2,265 incidents. This is higher than in previous years, with 698 more incidents reported in 2016/17 than in 2013/14. Overall, the frequency of reported incidents has increased over the last nine years.

Who Reports on Health and Safety Issues (A Spotlight)

Local authorities reported over 21% of all incidents in 2016/17. They accounted for 50% of all notifications.

Notifying Organisation13/1414/1515/1616/17
Local authorities381388439483
EU Member States & EU Central bodies215219266361
Border Inspections Posts2184699291
Listed Central Government bodies253255232288
Fire services164156143111
General public172538108
Scottish Agricultural College65813
Single Liaison Body20132011
Water companies7114
Third country2104
Nuclear Power Stations0010

What commodities cause Food issues?

As in previous years, the food commodity type associated with the most incidents is “meat and meat products (other than poultry)”, Many of the incidents related to the regular monitoring under the Statutory Surveillance Programme.

Food commodity type Number of  incidents
Meat and meat products (other than poultry)377
Fruits and vegetables250
Dietetic foods/ food supplements/ fortified foods166
Cereals and bakery products129
Nuts/ nut products and seeds122
Poultry meat and poultry meat products107
Fish and fish products92
Prepared dishes and snacks88
Milk and milk products84
Herbs and spices70
Feed for animals68
Soups/ broths/ sauces and condiments52
Bivalve molluscs and products thereof46
Other food product / mixed42
Non-alcoholic beverages39
Crustaceans and products thereof26
Cocoa and cocoa preparations/ coffee and tea19
Alcoholic beverages17
Fats and oils14
Eggs and egg products13
Water for human consumption (other)9
Honey and royal jelly9
Ices and desserts9
Food additives and flavourings6
Cephalopods and products thereof2
Natural mineral water0
Not attributable to a particular food commodity333
Total incidents2265

Reporting food contamination (How?)

Businesses are required to inform either their local authority, port health authority, the Food Standards Agency or Food Standards Scotland if there is reason to believe that food or feed is not compliant with food or feed safety requirements.

European legislation 1 specifies the general principles and requirements of food law, establishing the European Food Safety Authority and lays down procedures in matters of food safety. Food business operators are required, under Article 19 of Regulation No. 178/2002, to inform the competent authorities where they have reason to believe that a foodstuff that they have imported, produced, manufactured or distributed is not in compliance with food safety requirements.

In the case of the UK, the competent authorities for food are the Food Standards Agency, Food Standards Scotland and the food authorities (local and port health authorities). (The competent authority for feed in Northern Ireland is DAERA). Both industry and local authorities can report incidents online. Online report forms are available on both the FSA and FSS websites (see
Appendix 2).

Would you like to Know More about Insurances?...

Did you know?

  • Insurance companies dispute 50% of all large claims from businesses – (this is worth reading twice).
  • They do this for two reasons: i. breach of policy conditions (which you’ve never read or remembered) and ii. inadequate information disclosure (which you didn’t think remotely important).
  • It takes on average three years to resolve a large disputed insurance claim (if you can resolve it). Meanwhile, without cash flow, your business goes into administration.†
  • This is why 43% of all businesses experiencing a disaster never recover – not because they have experienced a disaster, but because their insurance is a disaster.*

That’s the trouble with ‘cheap’ – it’s easy, and it’s easy to be cheap.

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Commercial Combined Insurance
Commercial Property Insurance
Directors & Officers Insurance
Engineering Insurance
Income protection Insurance
Marine Cargo insurance
Motor Fleet Insurance
Product Liability Insurance
Professional indemnity insurance
Public Liability Insurance
Terrorism Insurance
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All commercial insurance policies have conditions which make the cover provided conditional upon some behavioural input from you, the policyholder. These conditions have names like ‘Warranties’ or ‘Conditions Precedent to Liability’ or sometimes simply ‘Policy Conditions’.

In simple terms, these boil down to a list of “Do’s and Don’ts” and we have given below the gist of some of the more common ones. This is, of course, a continuously and changing text, and you should refer to your own policy documentation for a complete interpretation.


Duty of Disclosure

DO inform your insurer of any inaccuracies, and disclose all material facts whether or not the subject of a specific question, as failure to do so may invalidate your contract of insurance or result in a claim being rejected


DO notify your insurer if there is any material alteration to your circumstances

Premium Payment

DO ensure your premium is paid in full within the specified timescale

DON’T default on your direct debit / monthly repayments

Survey & Forms

DO complete all survey requirements, proposal forms and periodic declaration forms within the specified timescales

Reasonable Precautions

DO maintain your premises and all equipment

DO take all reasonable precautions for the safety of your property insured and to prevent loss, destruction, damage, accident or injury

DO comply with all statutory requirements and regulations

DO keep books with a complete record of purchases and sales

DO take all precautions to minimise the cost of claims or legal proceedings


DO notify your insurer if any part of your premises becomes unoccupied or tenanted, or when any unoccupied part becomes reoccupied


DO notify your insurers if scaffolding is being erected around buildings you own or occupy. Insurers vary the terms of policy coverage during the period scaffolding is erected. It is best to know and understand the terms



In respect of buildings or parts thereof which are unoccupied:-

DO make the buildings secure against illegal entry
DO inspect the buildings in accordance with your insurer’s terms (e.g. weekly) and immediately repair any damage
DO switch off all services at the mains and drain where applicable
DO remove all combustible debris and waste from the premises
DO board / seal all windows and letter flaps


DON’T allow smoking on your premises

DO display prominent signs to this effect
If smoking is allowed in specifically designated external areas:-

DO provide appropriate receptacles for waste materials and keep these a safe distance from the buildings

Premises Inspection

In respect of premises or parts thereof to which the public has access:-

DO carry out a thorough examination of the buildings for smouldering matches, tobacco or other material at the close of each business day


DO store all oily / greasy waste and used cleaning cloths in accordance with your insurer’s terms (e.g. in metal receptacles)
DO remove all combustible trade waste and refuse from the buildings in accordance with your insurer’s terms (e.g. daily, weekly)


DO inspect and clean your kitchen, including grease traps, at regular intervals in accordance with your insurer’s terms (e.g. weekly)
DO keep appropriate fire extinguishing appliances in the kitchen area
DO store, and remove from your premises, waste and batter scraps before disposal in accordance with your insurer’s terms (e.g. in metal receptacles with metal lids)

In respect of fixed frying and cooking equipment:-

DO arrange for a service and ‘deep clean’ of the range, motor, fan, and the ventilation extraction ducting by a competent service engineer in accordance with your insurers terms (e.g. quarterly, every six months or annually)
DON’T leave the range unattended when draining or filtering oil from the frying range whilst power by gas or electricity is on In respect of portable frying and cooking equipment:-
DON’T leave such equipment unattended by the operator when being used for the heating of oil or during cooking

Fire Proof Doors

DO keep all fire-proof doors and shutters closed except during working hours
DO keep all fire-proof doors in efficient working order
DON’T obstruct Fire Exit Doors

Portable Heaters

DON’T use, or store, paraffin, gas or LPG heaters or containers on your premises unless specifically agreed by your insurer prior to such use or storage

Fixed Electrical Installations

DO arrange an inspection of all electrical circuits by qualified electrical engineers in accordance with your insurer’s terms (e.g. every three years, every five years) and immediately remedy any defects found
DO retain the electrical inspection certificate as evidence

Portable Electrical Appliances

DO maintain, and arrange a periodic inspection / test of, all portable electrical appliances in accordance with your insurer’s terms (e.g. annually by an approved contractor) and immediately remedy any defects found

Fire Extinguishing Appliances

DO maintain, and arrange a periodic inspection / test of, all portable electrical appliances in accordance with your insurer’s terms (e.g. annually by an approved contractor) and immediately remedy any defects found

Automatic Sprinkler Systems

DO maintain and test the installation in accordance with your insurer’s terms and
immediately repair any defects

DO notify your insurer immediately if the installation is rendered inoperative
DO allow your insurer access to inspect the installation if required


DO carry out all work involving use of flammables in accordance with your insurer’s terms
DO store flammables in accordance with your insurer’s terms

Laundrette & Dry Cleaning

DO use a “cool down system” (if available) for at least seven minutes at the end of each cycle
DON’T leave dryers running unattended
DON’T leave clothing in a dryer when the shop is empty
DO air items taken out of the dryer on a non-combustible surface until completely cooled
DO make sure that all dry clothing is under constant supervision for at least an hour after it has been removed from the dryer

Forklift Trucks

DON’T store combustible materials within a certain distance of the recharging area in accordance with your insurer’s terms (e.g. 2 metres)

Storage In the Open

DON’T store combustible materials within a certain distance of the buildings in accordance with your insurer’s terms (e.g. 2 metres)

Hot Work Permit

DO ensure that a hot work permit (in the form set out in Loss Prevention Recommendation RC7 published by the Fire Protection Association) is completed jointly by the person responsible for carrying out the work and your safety officer or nominated person
DO ensure compliance with the precautions and systems of work shown on the designated hot work permit

Flat Roof

DO carry out a periodic inspection of your flat roof in accordance with your insurer’s terms (e.g. annually) and make good any remedial maintenance required

Valley Gutters

DO inspect and clear valley gutters in accordance with your insurer’s terms (e.g. every six months)

Composite panels

DO comply with your insurer’s terms regarding fire protections, inspections, use or storage of heat sources or combustible stock or waste, work involving the application of heat


DO store all stock on racks, pallets or stillages in accordance with your insurer’s terms (e.g. at least 10cm above floor level)

Security Protections

DO make sure that, whenever your premises are closed for business or left unattended, all security devices provided to protect the premises are properly fitted and put into full operation
DO notify your insurer if such protections are withdrawn or varied to the detriment of the interests of your insurer

Intruder Alarm

DO make sure that your intruder alarm system is installed and maintained in accordance with your insurer’s terms
DO put the intruder alarm system into full and effective operation whenever your premises is closed for business and/or unoccupied
DO notify your insurer if you have been officially notified by the police or intruder alarm company that they no longer answer calls from your alarm system
DO notify your insurer when the maintenance contract with the alarm company is for any reason cancelled or suspended


DO notify your insurer immediately of any demolition, groundworks, excavation or construction being carried out on any adjoining site.

Frozen Food (deterioration of stock)

DO enter into a maintenance contract in respect of any refrigerating units which do not have hermetically sealed motors and compressors upon expiry of any guarantee period.


DO keep a complete record of the money and non negotiable documents
DO deposit such record in a secure place other than in the safes and strongrooms containing the money and non negotiable documents
DO keep the safes and strongrooms locked outside business hours and make sure that the keys of the safes and strongrooms are not left on the premises (unless the premises are resided by you in which case they shall be deposited in a secure place not in the vicinity of the safe.)


DO transport and accompany money in accordance with your insurer’s terms, e.g.:

1 person accompanies up to£2500:00

2 people accompany up to£5,000:00

3 people accompany up to£7,500:00

Above £10,000:00 a security company conduct the transit.

Goods In Transit

DON’T leave goods in unattended vehicles unless you comply with your insurer’s terms regarding security protections
DO maintain in good order all vehicles, trailers, containers and protective devices
DON’T vary or withdraw security protections without written consent by your insurer

Book Debts

DO keep all books of account (or other business books or records in which customers’ accounts are shown) in fire resisting safes or fire resisting cabinets when not in use.

Loss Of License

DO notify your insurer of any change in circumstances which may affect the application or renewal of any licence


Business Activities – Restrictions

DON’T carry out any business activities which have not been disclosed by you to your insurer

DON’T work above any height limit detailed within your policy (e.g. 10 metres, 4 storeys)

DON’T work below any depth limit detailed within your policy (e.g. 1 metre, 3 metres)

Unless the activity is already expressly covered within the wording of your policy, DON’T carry out any work at height, at depth, involving the application of heat, involving hazardous locations or hazardous substances unless the activity has been disclosed to and agreed by your insurer

Personal protective Equipment

DO ensure that the use or wearing of Personal Protective Equipment by any Person Employed is rigorously enforced and that Personal Protective Equipment is supplied to the Person Employed and that a formal record is maintained confirming receipt of such equipment

Bona Fide Sub Contractors

DO check that each of your sub-contractors has their own liability insurance policy in force and that it provides:-

Employers’ liability coverage with a limit of indemnity of not less than £10,000,000 any one occurrence (if required by law)

Public liability coverage with an indemnity limit of not less than the limit(s) provided by your policy

An indemnity to you as principal

DON’T assume by agreement any liability or potential liability that would not have attached to you in the absence of such agreement, including but not limited to, the assumption of any liability or potential liability on behalf of any bona fide sub contractor, or the waiver of any rights of recourse against any bona fide sub contractor

Use Of Heat

DO comply with your insurer’s terms regarding the work involving the application of heat at or away from your premises

Use of equipment by members of the public

DO inspect all equipment in accordance with your insurer’s terms and immediately repair any defects found

DO ensure that all equipment is used in accordance with the manufacturer’s instructions

Fork Lift Truck

DO ensure that operatives complete a training / refresher course regarding the safe use of fork lift trucks in accordance with your insurer’s terms

DO retain appropriate documentation verifying completion thereof




DO notify your insurer of all ‘unspent’ motoring convictions (e.g. shown on the current licence) for any drivers of your vehicle(s)

DO notify your insurer of all medical conditions etc notifiable to the DVLA for any drivers of your vehicle(s)

DO notify your insurer of all accidents and claims within the last 5 years for any drivers of your vehicle(s)

DO check licences for all drivers of your vehicle(s) at least once a year and keep a copy on file

DO notify your insurer if you intend to authorise persons to drive who are not automatically covered by your insurance (e.g. a 20 year old if your insurance cover has an ‘over 25s’ driving restriction)

DON’T authorise persons to drive your vehicle(s) unless you are satisfied that they are licensed and competent to drive the vehicle(s)


DO notify your insurer of any proposed change of vehicle or change of use prior to the date and time of the change

DO ensure that the certificate of motor insurance is in the same name as shown on the V5 registration document as Registered Keeper

DO ensure that your vehicle(s) are kept in a roadworthy condition

DO notify your insurer if you modify your vehicle(s) from the manufacturer’s standard specification

Motor Insurance Database

If you, rather than your insurer, are responsible for maintaining your details in the Motor Insurance Database (MID):-

DO ensure that all details are accurate and up to date

The Police can seize any vehicle where they have reasonable grounds to believe it is uninsured. They make over 2 million MID enquiries each month.


Many people think that it is culturally acceptable to make motor insurance arrangements that incorporate members of their family or employees on more favourable terms than would be routinely available without their own involvement in ‘fronting’ the insurance.

For example, saying that you own, drive and keep a car that is in reality exclusively driven by your 19 year old student son or daughter who lives in another city attending university, is deception tantamount to fraud, which is how your insurer will treat it.

In motor insurance, small acts of twisting the facts are a catastrophic mistake: lives are ruined by motor vehicle accidents, often involving young drivers – leaving a young person inadequately insured may be the worst favour you can do them.


DO make sure that all the information concerning ownership, registration, drivers, occupation and residence and all other relevant information is truthfully and adequately disclosed and described.


Request a Call From an Experienced Broker

How to Get a Quote?...

If you would like a quotation you will need the following information in order to process your application for insurance…

Get in touch with us Via the Website or Call into The Business Insurance Bureau to begin a discussion about your business and your needs and wants for insurance coverage.

Our brokers have decades of experience to make sure you are fully made aware of all of the peculiarities of insurance in regards to your business and sector.

Contact Us During Business hours by Telephone on  0141-332-7076

Or Via Email at 

Once a discussion with an insurance broker is held and you have an appointed advisor, your dedicated advisor will build your risk presentation for the insurance markets to allow them to find the most suitable agreement in terms of price and suitability for your protections.

You can find more about Sector Insurance Peculiarities in the following sectors: Construction, Food & Drink, Manufacturing, Professionals, Retail & Property 

This will include any additional coverage’s you have selected, it will be put to many insurance providers in order to find the most optimised insurance coverage and give options which can be reviewed for competitiveness in coverage and price.

Once your appointed advisor receives quotations from insurance providers your advisor will speak with you about the options the market has presented in terms of price comparisons as well as coverage options for leading Insurance providers.

At this point you need only select your coverage in confidence that any aspects you have discussed have been met (even the ones you might not have known about beforehand).

Once selected we confirm your insurance coverage and you will soon find your application and insurance policy documents in the mail or via Email (whichever you prefer).

All insurances can now be renewed and adjusted online through the online forms section of our website.

What our clients say about us...

Working With Us...

However noble the intention insurance companies are not philanthropists, these are highly conditional contracts – often conditional upon your own behaviour, about how you run your business.

In over 35 years in this industry, we have never seen a serious claim where the insured outcome was better than if the disaster hadn’t happened at all, we strive to ensure the real and disruptive influences of our industry and life can be mitigated against.

We believe that what we do is more than providing a service, we build real and lasting relationships, making it cheaper, by doing it right™

Bob The Insurance Broker

The Business Insurance Bureau conducts both client and market research to identify solutions to the needs of an almost exclusively business clientele. We will make a recommendation once we have assessed your demands and needs.

We act as independent intermediaries on behalf of our Clients and are subject to the Law of Agency which imposes duties on us. We are acting as your agent when we are :-

Advising and arranging your insurance cover with insurers to meet your requirements.
Helping you with any ongoing changes you make.
Placing insurance on your behalf.
Assisting you with any claim you need to make.

When a policy is issued, you are strongly advised to read it carefully as it is that document, the schedule and any certificate of insurance which is the basis of the insurance contract you have purchased. If you are in doubt over any of the policy terms and conditions, please seek our advice promptly.

Policy documentation will be issued to all customers in a timely manner. This will normally be within 30 days of the contract of insurance being incepted. Your policy documentation will confirm the basis of cover and provide details of the insurers. Prior to conclusion of the contract, you will be sent a statement of your Demands and Needs, together with confirmation of where the contract has been personally recommended by us, and if so, the reasons for making that recommendation.

Renewals are invited on the basis that there have been no material changes in the risk other than those specifically notified to us or your insurers. Where we have received renewal terms from insurers, commercial customers will receive their renewal terms in good time. Attached to the renewal terms will be a statement of any changes to the terms of the policy, with an explanation of these changes. You will be provided with a statement of the price and information regarding cancellation.

All premiums due to insurers must normally be paid by you on or before the date that cover commences. Where alternative methods of payment are available these will be discussed with you so that arrangements can be put in place by the due date.

We are registered with the Data Protection Registrar. We will ensure that any information obtained from you is treated by us and anyone else involved in arranging, considering to arrange or managing your insurance, as Strictly Private and Confidential. We will not provide your information to anyone else unless we:
have your permission to do so, or -are required to by the FCA, or -are required to do so by law, or -are required to do so in the normal course of arranging or negotiating and maintaining, or renewing financial services products which we may from time to time approve.We take appropriate steps to ensure the security of any money, documents, other property or information handled or held on your behalf.

All information in any form, with the exception of policy documents and certificates issued on behalf of insurers and supplied by us, to you, should be treated as Strictly Private and Confidential and not be released directly or indirectly to any other party, without our explicit consent.

Note: in transacting your insurances with The Business Insurance Bureau, you are deemed to have accepted our Terms of Business. Your accepting of these Terms of Business does not affect your statutory rights.

You must notify us as soon as possible of a claim and circumstances which may give rise to a claim. In the event of a claim you should contact this office and we will promptly advise you and if appropriate, issue you with a claim form and pass all details to your insurer. You should not admit liability or agree to any course of action, other than emergency measures carried out to minimise the loss, until you have an agreement from your insurer.

We will remit claims payments to you as soon as possible after they have been received on your behalf. In the event that an insurer becomes insolvent or delays making settlement we do not accept liability for any unpaid amounts.

You would have the right to cancel a policy within 14 days of its inception or upon receipt of the policy documentation whichever is the later. You would as a Consumer and without providing a reason, cancel the policy by confirming this is in writing to the address of our office through which your policy was placed.

Any policy documentation and in particular any legal document, i.e. Certificate of Motor Insurance, Employers Liability Certificate, MUST be returned with your instruction to cancel.

By exercising your right to cancel the policy, you are withdrawing from the contract of insurance.

Our services may be terminated without cause or penalty by giving one months’ notice in writing. In the event that our services are terminated by you other than at the expiry of the policy we will be entitled to retain any fees and all of the brokerage payable.

The responsibility for handling claims reported after the date of termination shall in the absence of an express agreement be the responsibility of the party taking over the role.

The firm is authorised and regulated by the FCA and our registration number is 307026.

We are authorised to conduct General Insurance and this can be verified by contacting the FCA on 0845 606 1234 or

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