Coronavirus/COVID-19 Update

Created Date: 16/03/2020 – Last Updated: 18/03/2020

Over the last week or so we have been receiving many calls and emails with regard to the Coronavirus/COVID-19.

COVID-19 is the extreme kind of challenge that a nation has to deal with once in a lifetime. The challenges that we face across the board with the health of our loved ones, friends, and colleagues, the disruption to our business, suppliers and clients, is something that we all need to face together.

We fully understand that our nation’s position is delicate and changing daily, so we have made sure that our team is fully prepared to be able to work from home should the need arise, with the aim of keeping things ‘business as usual’.

We’re committed to supporting you and your business through this difficult time, and will keep you up to date with regular communications as we learn more. Thankfully, technology has given us the power to keep in touch and maintain levels of service as close to normal as possible for things like claims, broking etc.

Business Interruption

Most Business Interruption policies offer some cover for infectious diseases. This cover is restrictive in the manner in which the cover is triggered, the period of cover and the financial compensation granted is minimal.

Moreover, where the insurer lists the infectious diseases covered, COVID-19 does not appear in the list of infectious diseases, as new and emerging diseases are not covered.

Below are the current insurers who are not covering COVID-19:

  • Allianz
  • Aviva
  • Axa
  • Axis Specialty Europe (case by case basis)
  • QBE
  • RSA (they are looking at this on a case by case basis)

This list is not complete as we are still waiting to hear more from insurers to find out who is working a case by case basis and who is not covering COVID-19. We will update you as soon as we know more on this.

If there is a case to be made with an insurer looking at things on a ‘case by case’ basis, we will push to obtain such compensation as best we can on your behalf.

If you would like to notify us of a possible Business Interruption Claim please fill out our Business Interruption Form linked here.

In the time being, please do follow any government advice that has been given, and also consult the NHS website for health advice.

Some helpful links

Here is a link  to the Association of British Insurer’s website, information can be found on the homepage:

https://www.abi.org.uk

Here is a link to the NHS Inform page that tells you all about COVID-19 and how to get help with it:

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

The Scottish government has set up an Employer helpline number which is 0300 303 0660 open Monday to Friday 8.30am until 5.30pm.

There is also a webpage you can visit that was set up by the UK government for employers and businesses dealing with COVID-19:

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-covid-19

The UK Government has also set up a Tax helpline for businesses concerned they will not be able to pay their tax due to COVID-19. The helpline number is 0800 0159 559. Opening hours are Monday to Friday 8am to 8pm, and Saturday 8am to 4pm.