The Business Insurance Bureau

Let's make it cheaper, by doing it right

Start your quote today by giving a small amount of information about you and your business.

the business insurance bureau

"Relationship insuring" it's what we do...

Putting the needs and wishes of the client at the centre of our work has developed a culture where the detail given to customer care is so prolific that it is our reputation which brings new businesses to join our clientele.  

The business sees itself in partnership with its clientele – bringing together a deep knowledge of the client’s business with our own market research and industry expertise. More than any other provider, we believe in ‘relationship insuring’. We will never have a touch-tone telephone system.


Why work with us?

The Business Insurance Bureau is a niche specialist underwriter and commercial insurance broker, defying conventional categorisation, comprising of a small number of gifted individuals forming a collective intellectual giant.

We have developed our own unique range of quality insurance products, which has given the business a competitive advantage in several areas. Being in control of the entire process, from enquiry to policy issue, has allowed our business to deliver service levels hitherto unimaginable in this sector, or indeed for a business of its physical size.

We insure a spectacularly diverse clientele, similarly exclusive and excellent in their field, who rely on The Business Insurance Bureau to protect their assets, minimise their liabilities and secure their future.


The Road Less Travelled...

World Class Customer Service

"It's not what you do that matters, it's how you treat people - day in, day out - that is the ultimate measure of all things."

Competitive premiums

We have developed our own unique range of quality insurance products, which has given the business a competitive advantage in several areas.

Taking the Risk out of Management

With our Risk Management Rebate on offer all year round, we can help you take the 'risk' out of 'management'. 

Extra Mile Claims Service

On the night, as the flames consume your building, your business and your future, you'll think the fire is the most devastating blow imaginable. 

But in the morning, you'll meet the insurers...and they haven't start yet.

Unsurpassed Expertise

The Business Insurance Bureau is well known for it's profilic expertise in all manner of unusual and complex insurance matters. In a climate like this one, it is of colossal benefit to have us by your side. 

Unparalleled Experience

With almost 40 years in the commercial insurance industry, there is little we have seen, experienced and learned from that does not go into training all of our staff on how to deal with a myriad of situations you can find yourself in as a business owner. 

Recent feedback on our Extra Mile Claims Service for COVID-19

A life saver.

Aldo Gizzi

Panini's, Waterloo St, Glasgow

Fantastic service, a real steady hand through a very stressful time.

Karen Robertson

George Anderson and Son, Fruit Market

Team were absolutely awesome went over and above. Very supportive. 

David Burnett

The Caledonia Bar, Perth

It has ensured we were able to open up with no staff being laid off. 

David Hastings

Spitaki and Mail Boxes Etc Edinburgh

The claim was well handled and resulted in an adequate payment. Many thanks to Bob Hannah for getting the right policy set up

Norman Ferguson

Norman Ferguson Marketing

It was a great help to my business.

Franco Palombo

Palombos of Balloch

It meant we could stay afloat and prepare for reopening. 

Andrew Still

Elena's Restaurant

Let's make it cheaper, by doing it right

Start your quote today by giving a small amount of information about you and your business.

Roll up, roll up! Read all about it...

The Business Insurance Bureau is famous for it’s simplification of the complex world of insurance. With corporate jargon galore, we believe that in order to run your business with peace of mind, you need simplistic and entertaining material when it comes the ‘boring but important’ things like business insurance. In order to help you along the way we have created many colourful and cheery leaflets to help you understand what risks your business can face and how we can help you reduce them. 

Meet our friendly and knowledgeable team!

Bob's Hippy Van

Meet the Team

You've spoken to them on the phone about all your trials and tribulations... it's time to put a face to the name and see who's behind the telephone...

Explore our full range of business insurances

Understandably, there is no ‘one fits all’ when it comes to business insurance, and quite rightly so. Your business requires insurance that will directly help your business in it’s time of need, which will also impact the types of policies required. 

Over the last 30 years, we’ve seen our clientele’s developing need for professionalism; expertise and personal attention grow ever greater. Running a business gets more complex, risky, regulated and litigious by the day.

Public Liability

"I just left the blow torch on for a moment whilst I took the phone call..."

Employer's Liability

"It's not about who pays who, it's about who told you to do that..."

Product Liability

"Not everyone automatically realises you can't dry your pet in the microwave..."

Commercial Property

"On the morning after the fire, no one gives a toss about how much you paid for your premium..."

Directors and Officers

"Fancy a spell in the pokey? It's up close and very personal"


"Eh...there's been a power outage..."

Business Interruption

"When the water came up to our knees we realised we might be a problem..."

Professional Indemnity

"You've got that worried look upon your face..."

Marine Cargo

"Half way up the Arabian sea and the container ship breaks in two..."

Motor Fleet

"Well the driver thought the lorry would go under the bridge..."

Cyber & Commercial

"A ransom email, no access to anything and my clients need what?"


"It wasn't until everyone was running past me that I realised what was going on..."

How we do things...​

Above all, the business develops its competitive advantages through the dedication of its team, career development, continuous learning, deepening knowledge and specific industry expertise.

We have a continuous commitment to product development, and an ongoing commitment to improving efficiency across the business, so that our team can dedicate their energy to providing first class client solutions. We also have an imaginative and quality professional ‘in-house’ marketing and public relations division to promote our message to the business community. 

Bob's Blog

Bob the Broker tells his tales of insurance misfortune and breaks down the complexity of the insurance world one post at a time.

Presenting the Facts

Bob's 'Need to know' Series Making a fair presentation of the risk and examples of misrepresentation

Today's Market

Premium gone up? Here's why that might not be such a bad thing

This is what it is to be a broker

A cloud of microscopic dots drifted slowly across the River Clyde...

The People behind Bob...

I’m privileged to hold the placard for the team – but the truth is the recognition for our success belongs to our team, who make things happen. 

Behind ‘Bob The Broker’ are real people: qualified, skilled, experienced, using their imagination, empathy and compassion to grow and develop, not just on paper, but on the consciousness of our clientele by the quality of their intellect and solutions.

Solving client problems is not just about in gathering shared information, but doubts, fears and questions, with brutal honesty and ideas passionately tested to destruction– that is the strength of teamwork. 

There is nothing more powerful than a small team imbued with a sense of purpose – it is almost unstoppable. 

The people behind Bob are all unique individuals, I am proud to have each and every one of them in our team.

Bob Hannah ACII 

Supreme Commander 

Bob the Broker

Let's make it cheaper, by doing it right

Start your quote today by giving a small amount of information about you and your business.

Careers at The Business Insurance Bureau

The Business Insurance Bureau is a stand out from the crowd, close-knit, collegiate, forward-thinking kinda place to be: Interested?

Visit our Careers page to find out more. 

Bob's Hippy Van