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Let's make it cheaper, by doing it right
Start your quote today by giving a small amount of information about you and your business.
"Relationship insuring" it's what we do...
Putting the needs and wishes of the client at the centre of our work has developed a culture where the detail given to customer care is so prolific that it is our reputation which brings new businesses to join our clientele.
The business sees itself in partnership with its clientele – bringing together a deep knowledge of the client’s business with our own market research and industry expertise. More than any other provider, we believe in ‘relationship insuring’. We will never have a touch-tone telephone system.
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Why work with us?
The Business Insurance Bureau is a niche specialist underwriter and commercial insurance broker, defying conventional categorisation, comprising of a small number of gifted individuals forming a collective intellectual giant.
We have developed our own unique range of quality insurance products, which has given the business a competitive advantage in several areas. Being in control of the entire process, from enquiry to policy issue, has allowed our business to deliver service levels hitherto unimaginable in this sector, or indeed for a business of its physical size.
We insure a spectacularly diverse clientele, similarly exclusive and excellent in their field, who rely on The Business Insurance Bureau to protect their assets, minimise their liabilities and secure their future.
Services
- World Class Customer Service
- Competitive Premiums
- Taking the Risk out of Management
- Extra Mile Claims Service
- Unsurpassed Expertise
- Unparalleled Experience
The Road Less Travelled...
World Class Customer Service
Recent feedback on our Extra Mile Claims Service for COVID-19
A life saver.
Aldo Gizzi
Panini's, Waterloo St, Glasgow
Fantastic service, a real steady hand through a very stressful time.
Karen Robertson
George Anderson and Son, Fruit Market
Team were absolutely awesome went over and above. Very supportive.
David Burnett
The Caledonia Bar, Perth
It has ensured we were able to open up with no staff being laid off.
David Hastings
Spitaki and Mail Boxes Etc Edinburgh
The claim was well handled and resulted in an adequate payment. Many thanks to Bob Hannah for getting the right policy set up
Norman Ferguson
Norman Ferguson Marketing
It was a great help to my business.
Franco Palombo
Palombos of Balloch
It meant we could stay afloat and prepare for reopening.
Andrew Still
Elena's Restaurant
Let's make it cheaper, by doing it right
Start your quote today by giving a small amount of information about you and your business.
Roll up, roll up! Read all about it...
The Business Insurance Bureau is famous for it’s simplification of the complex world of insurance. With corporate jargon galore, we believe that in order to run your business with peace of mind, you need simplistic and entertaining material when it comes the ‘boring but important’ things like business insurance. In order to help you along the way we have created many colourful and cheery leaflets to help you understand what risks your business can face and how we can help you reduce them.
Meet our friendly and knowledgeable team!
Meet the Team
You've spoken to them on the phone about all your trials and tribulations... it's time to put a face to the name and see who's behind the telephone...
Explore our full range of business insurances
Understandably, there is no ‘one fits all’ when it comes to business insurance, and quite rightly so. Your business requires insurance that will directly help your business in it’s time of need, which will also impact the types of policies required.
Over the last 30 years, we’ve seen our clientele’s developing need for professionalism; expertise and personal attention grow ever greater. Running a business gets more complex, risky, regulated and litigious by the day.
Public Liability
"I just left the blow torch on for a moment whilst I took the phone call..."
Employer's Liability
"It's not about who pays who, it's about who told you to do that..."
Product Liability
"Not everyone automatically realises you can't dry your pet in the microwave..."
Commercial Property
"On the morning after the fire, no one gives a toss about how much you paid for your premium..."
Business Interruption
"When the water came up to our knees we realised we might be a problem..."
Cyber & Commercial
"A ransom email, no access to anything and my clients need help...now what?"
Terrorism
"It wasn't until everyone was running past me that I realised what was going on..."
How we do things...
Above all, the business develops its competitive advantages through the dedication of its team, career development, continuous learning, deepening knowledge and specific industry expertise.
We have a continuous commitment to product development, and an ongoing commitment to improving efficiency across the business, so that our team can dedicate their energy to providing first class client solutions. We also have an imaginative and quality professional ‘in-house’ marketing and public relations division to promote our message to the business community.
Bob's Blog
Bob the Broker tells his tales of insurance misfortune and breaks down the complexity of the insurance world one post at a time.
Presenting the Facts
Bob's 'Need to know' Series Making a fair presentation of the risk and examples of misrepresentation
This is what it is to be a broker
A cloud of microscopic dots drifted slowly across the River Clyde...
The People behind Bob...
“I’m privileged to hold the placard for the team – but the truth is the recognition for our success belongs to our team, who make things happen.
Behind ‘Bob The Broker’ are real people: qualified, skilled, experienced, using their imagination, empathy and compassion to grow and develop, not just on paper, but on the consciousness of our clientele by the quality of their intellect and solutions.
Solving client problems is not just about in gathering shared information, but doubts, fears and questions, with brutal honesty and ideas passionately tested to destruction– that is the strength of teamwork.
There is nothing more powerful than a small team imbued with a sense of purpose – it is almost unstoppable.
The people behind Bob are all unique individuals, I am proud to have each and every one of them in our team.“
Bob Hannah ACII
Supreme Commander
Let's make it cheaper, by doing it right
Start your quote today by giving a small amount of information about you and your business.
Careers at The Business Insurance Bureau
The Business Insurance Bureau is a stand out from the crowd, close-knit, collegiate, forward-thinking kinda place to be: Interested?
Visit our Careers page to find out more.