The Business Insurance Bureau


Business Travel Insurance

Business Travel Insurance policies should be arranged in those cases where any Director/Partner/Employees are travelling on behalf of the business. It’s often the case that the travellers are decision makers or key personnel and the impact on the business could be quite severe should anything happen to them.

Key Points

Medical & Emergency Travel Expenses & Hospitalisation.

The policy can be tailored to suit your needs and can even be extended to cover spouses and/or children when accompanying an employee on a business trip. Premiums would depend on cover chosen. The number of employees, no of trips and destinations would all be taken into account for rating purposed.

You could also be covered with standard travel insurance benefits:

Medical treatment and transportation costs back to the UK if you’re ill or injured whilst away

Your money and travel documents could be covered if they are stolen or lost

With trip cancellations and curtailment, you could be covered if you need to cancel or cut your trip short

You could also receive accident, liability and legal cover if your find yourself in trouble on your trip

Cover would be provided in the event of any medical treatment / hospital bills whilst travelling abroad. Pregnancy and Childbirth are automatically excluded and if there are any pre-existing medical conditions these should be referred to Insurers for their consideration.

Standard Policies Include:

Personal belongings and business equipment – your laptop and tablet could be covered

Extra travel expenses if you miss any connections during your outward or final return journey home

You could be reimbursed for any costs as a result of cancelled flights or if the airline goes bust

Some policies could also offer golf clubs and other sports equipment cover as standard

Business Travel Insurance Frequently Asked Questions

What is classed as a pre-existing medical condition and can I be covered?

A pre-existing condition usually means any medical condition for which medical advice, diagnosis, care or treatment was recommended or received. It is always a good idea to speak to the insurer you are thinking of using to check whether they will include your condition on the policy.

Do annual policies cover travel within the UK?

Most annual policies will cover travel within the UK. It’s always best to check before parting with your money though.

What is included in my policy?

Details of what you are covered for can be found in your policy wording and Key Facts. Levels of medical cover, personal liability cover and any other types of cover that you have purchased will be noted within your documents.

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Business Travel Insurance, What's Covered?

Cancellation, Curtailment, and change of itinerary

Cover will be provided should you have to cancel your journey or if your journey is cut short due to circumstances unforeseen and outwith your control. Exclusions would again include Pregnancy (within 2 months of expected date of birth), Childbirth, Redundancy or if you simply change your mind to travel. Financial failure of any transport or accommodation provider or their agent would also be excluded.

Hijack, Kidnap, Detention

The policy can be extended to include this cover although there are usually monetary limitations applied and you should check your policy document. Similarly, travel to and from certain destinations would also be routinely excluded.

Travel Delay

Should your trip be delayed, your insurers will provide reimbursement towards accommodation costs if necessary or alternative transport where possible. There are time limits that apply to this section of the policy and such costs may be on a scaled benefit dependent upon the circumstances.

Cover will not be provided in the event of failure to adhere to your itinerary or in the event of any industrial action that you were aware of at the time of booking or given advance notice of.

Personal Liability

The policy would provide legal liability on a personal basis however any liability arising out of the insured’s trade, profession or business would be excluded. The policy would also exclude any liability in relation to liability arising out of the use of any mechanically propelled vehicle, aircraft or waterborne craft.

Personal Baggage

Cover can be extended to include loss of or damage to personal baggage and in certain circumstances money towards emergency clothing and toiletries although this is sometimes dependent upon the level of cover chosen.

Full details again can be found in your policy schedule. Some items such as contact lenses or electronic equipment may also be excluded from this section. Personal Money and Credit Cards are also excluded as they would be insured separately.

Passport Indemnity

Cover is extended to include any loss of or theft of your passport although any such loss must be reported to the consulate usually within the first 24 hours of discovery.

Money & Credit Card Extension

The policy can be extended to include money and credit cards but the loss of cash is usually limited and this will be shown in your policy schedule. Theft from any unattended vehicle would also be excluded.

Legal Expenses

Legal expenses cover would be provided should you sustain an injury or illness and wish to raise legal proceedings against the third party responsible.

Cover would be limited and full co-operation would be required with your Insurers and their legal representatives.

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Business Travel Insurance, Working With Us...

Which Services will we Provide you with

The Business Insurance Bureau conducts both client and market research to identify solutions to the needs of an almost exclusively business clientele. We will make a recommendation once we have assessed your demands and needs.

Payment Terms

All premiums due to insurers must normally be paid by you on or before the date that cover commences. Where alternative methods of payment are available these will be discussed with you so that arrangements can be put in place by the due date.

Confidentiality & Security

We are registered with the Data Protection Registrar. We will ensure that any information obtained from you is treated by us and anyone else involved in arranging, considering to arrange or managing your insurance, as Strictly Private and Confidential. We will not provide your information to anyone else unless we:
have your permission to do so, or -are required to by the FCA, or -are required to do so by law, or -are required to do so in the normal course of arranging or negotiating and maintaining, or renewing financial services products which we may from time to time approve.We take appropriate steps to ensure the security of any money, documents, other property or information handled or held on your behalf.

All information in any form, with the exception of policy documents and certificates issued on behalf of insurers and supplied by us, to you, should be treated as Strictly Private and Confidential and not be released directly or indirectly to any other party, without our explicit consent.

Note: in transacting your insurances with The Business Insurance Bureau, you are deemed to have accepted our Terms of Business. Your accepting of these Terms of Business does not affect your statutory rights.


You must notify us as soon as possible of a claim and circumstances which may give rise to a claim. In the event of a claim you should contact this office and we will promptly advise you and if appropriate, issue you with a claim form and pass all details to your insurer. You should not admit liability or agree to any course of action, other than emergency measures carried out to minimise the loss, until you have an agreement from your insurer. We will remit claims payments to you as soon as possible after they have been received on your behalf. In the event that an insurer becomes insolvent or delays making settlement we do not accept liability for any unpaid amounts.

Cancellation Rights

You would have the right to cancel a policy within 14 days of its inception or upon receipt of the policy documentation whichever is the later. You would as a Consumer and without providing a reason, cancel the policy by confirming this is in writing to the address of our office through which your policy was placed. Any policy documentation and in particular any legal document, i.e. Certificate of Motor Insurance, Employers Liability Certificate, MUST be returned with your instruction to cancel. By exercising your right to cancel the policy, you are withdrawing from the contract of insurance.

Duration & Termination

Our services may be terminated without cause or penalty by giving one months’ notice in writing. In the event that our services are terminated by you other than at the expiry of the policy we will be entitled to retain any fees and all of the brokerage payable. The responsibility for handling claims reported after the date of termination shall in the absence of an express agreement be the responsibility of the party taking over the role.