You've got that worried look upon your face...
Read our Supreme Commanders personal PI experience, and how he turned things around
Although quite certain he had done nothing wrong, suddenly, EVERYTHING was wrong. Just like Sophie, Bob needed to get through this.
Here is Bob Hannah's story...
Bob Hannah is the Supreme Commander of The Business Insurance Bureau and has quite a different take on Professional Indemnity Insurance (PI).
On the 1st of March 1987, a warehouse Bob had arranged insurance for burned to the ground. One of the insurers refused to stump up and Bob’s four year old business was served with a writ for what amounted to £1,500,000.00. Although quite certain he had done nothing wrong, suddenly, EVERYTHING was wrong.
Incredibly, although the case was complex, the nub of it came down to the content of a disputed phone call four years previously between Bob and the insurer’s manager.
PI claims can take a long time to sort out. The court process is very slow.
The misery went on for four years, culminating in a three week hearing in Scotland’s highest court, The Court of Session. Bob was grilled for two long days in front of Lord Sutherland (later famous for the Lockerbie case).
Fortunately for Bob, Lord Sutherland preferred his version of events and he won the case. Four years later, it was over – the insurers had to stump up. It was finally possible to breathe and begin again.
Once the case was over, the horror of the experience began to shape The Business Insurance Bureau into the strong, inquisitive and compassionate business it is today. Bob went on to develop his own underwriting facilities and a growing reputation for the immense care and attention given to all insurance claims.
The Business Insurance Bureau has gone on to become niche specialists for the business community, acquiring truly exceptional clients who rely on our expertise on the worst of days.
The resulting philosophy? Making it cheaper, by doing it right
Many people think that PI insurance is something of a necessity, bought at minimum cost and filed away. But as Bob says “doing it right is more important than making it cheaper, but we make it cheaper because we do it right.”
In Professional Indemnity insurance, ‘doing it right’ is about carefully listening, not simply form filling. We’ll get to understand the exposures you have from patiently listening to you.
A PI claim is a stab in the heart of your professionalism. It needs professional counselling just as much as it requires lawyers and expert witnesses.
Buying your PI insurance from Bob means you’ll not only be protecting yourself and your business, but you’ll have someone with world-class, first-hand experience by your side, every step of the way…
…That’s why Sophie’s phoning Bob.
Let's make it cheaper, by doing it right
Not ready to quote? Explore our related products
"You've got that worried look upon your face..."
Directors and Officers
"Fancy a spell in the pokey?"
"It's not about who pays who, it's about who told you to do that..."
Who are The Business Insurance Bureau?
The Business Insurance Bureau is a niche specialist underwriter and commercial insurance broker, defying conventional categorisation, comprising of a small number of gifted individuals forming a collective intellectual giant.
We have developed our own unique range of quality insurance products, which has given the business a competitive advantage in several areas. Being in control of the entire process, from enquiry to policy issue, has allowed our business to deliver service levels hitherto unimaginable in this sector, or indeed for a business of its physical size.
We insure a spectacularly diverse clientele, similarly exclusive and excellent in their field, who rely on The Business Insurance Bureau to protect their assets, minimise their liabilities and secure their future.
Here's what our clients say about us...
Roll up, roll up! Read all about it...
The Business Insurance Bureau is famous for it’s simplification of the complex world of insurance. With corporate jargon galore, we believe that in order to run your business with peace of mind, you need simplistic and entertaining material when it comes the ‘boring but important’ things like business insurance. In order to help you along the way we have created many colourful and cheery leaflets to help you understand what risks your business can face and how we can help you reduce them.